bgULTRA policies
Terms, Privacy & Refunds
The policies that apply when you use bgULTRA or choose a paid plan.
Terms
Version 2026-07-28 · Effective
By using bgULTRA, you agree to these Terms.
Eligibility
You must be at least 18 years old and able to enter into a binding agreement.
The service
bgULTRA provides tools that can find deals, manage commitments, assist with purchases, track orders, and organize related information. Some features use bgULTRA Relay, a companion app running on your computer. Results depend on third-party services such as retailers, Buying Group, and Stripe. We cannot guarantee that a deal, commitment, purchase, payout, shipment, or third-party service will always be available, accurate, or successful.
Your responsibilities
You are responsible for reviewing your settings and automated actions, keeping your accounts secure, following retailer and Buying Group rules, and confirming that purchases and commitments are appropriate for you. Do not use bgULTRA for unlawful, abusive, or unauthorized activity.
Accounts and billing
Paid plans renew automatically for the selected billing interval until canceled. Prices, taxes, trial details, discounts, and renewal terms are shown before checkout. You may manage or cancel an eligible subscription through the billing page. Access may be limited or ended when a subscription expires, payment fails, or these Terms are violated.
Third-party services
Your use of retailers, Buying Group, Stripe, and other third-party services remains subject to their own terms and policies. bgULTRA is not responsible for a third party's availability, decisions, account restrictions, order changes, or losses.
Service availability
The service is provided as available. We may change, suspend, or discontinue features, and we may take reasonable steps to protect users, accounts, and the service.
Liability
To the fullest extent permitted by law, bgULTRA is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service or a third-party service.
Changes
We may update these Terms. If a material change requires your acceptance, bgULTRA will ask you to accept the updated version before continuing to use affected features.
Contact
Questions about these Terms may be sent to support@bgultra.app.
Privacy Policy
Version 2026-07-28 · Effective
This Privacy Policy explains how bgULTRA handles information needed to provide the service.
Information we use
We use basic account information, such as your name and email address, plus the settings, connected-account metadata, deal activity, commitments, orders, and support messages needed to operate bgULTRA.
Sensitive credentials and payments
bgULTRA servers do not receive or store passwords for Buying Group, Amazon, or other connected retailer accounts. bgULTRA Relay keeps those credentials on your computer using the operating system's secure credential storage and performs supported work locally. bgULTRA does not receive or store raw payment-card details; Stripe handles subscription payment information.
How information is used
We use information to provide and secure the service, run requested automation, sync supported account activity, provide support, improve reliability, prevent abuse, and comply with legal obligations.
Sharing
We share information only with service providers needed to operate bgULTRA, such as hosting, authentication, email, and payment providers, or when required by law. We do not sell your personal information.
Retention and security
We use reasonable safeguards and keep information only as long as needed for the service, security, billing, legal obligations, or an applicable retention period. No system can guarantee absolute security.
Your choices
You may update supported account settings, disconnect accounts, cancel a subscription, or request help with your account by emailing support@bgultra.app.
Changes
We may update this policy as the service changes. If a material change requires your acceptance, bgULTRA will ask you to accept the updated version.
Contact
Privacy questions may be sent to support@bgultra.app.
Refund & Cancellation Policy
Version 2026-07-28 · Effective
Subscriptions renew automatically for the billing interval shown at checkout until canceled.
Cancellation
You may cancel an eligible subscription through the bgULTRA billing page. Cancellation normally takes effect at the end of the current paid billing period, and access continues until then unless otherwise stated.
Refund requests
You may request a refund by emailing support@bgultra.app. Include the email address associated with your bgULTRA account and a short explanation of the request. Refund requests are reviewed individually and are not guaranteed except where required by law.
Trials and discounts
Trial timing, promotional discounts, the first charge date, and renewal pricing are shown before checkout. Cancel before the displayed first charge date to avoid that charge.
Billing issues
If a payment fails, bgULTRA may provide a limited recovery period before paid access ends. Contact support@bgultra.app if you believe you were charged incorrectly.